AB333 Privacy Policy – How We Keep Your Information Secure

Every time you register with AB333, place a bet, or contact support, some information comes our way. This Privacy Policy ("Policy") openly explains what data is collected, why it's collected, where it's stored, and how it's kept secure.

This policy applies to all members using the AB333 website (ab333.click) and mobile app. By using AB333's services, you confirm that you have read and agree to this policy.

For any questions, please contact our privacy team privacy@ab333.click You may also reach us by email.

AB333 collects three types of information – what you provide directly, what is collected automatically, and what is received from third parties.

• At registration: name, mobile number, email, date of birth, and password.
• KYC Verification: A photo of your national ID or passport, along with a selfie.
• At payment: mobile banking number and transaction details.
• While browsing: device type, browser, IP address, and usage time.
• When contacting support: the content of chats or emails.

AB333 uses collected data strictly for its intended purposes. Your information is never used beyond what it was collected for.

• Creating and managing your account and ensuring login security.
• Processing deposits and withdrawals, and maintaining transaction history.
• Sending personalised bonus and promotion offers.
• Support tickets and complaint resolution.
• Detecting and preventing fraudulent activity.
• Complying with legal obligations (such as anti-money laundering laws).
• Improving platform services and the overall user experience.
• Sending important updates, security alerts, and notifications.

AB333 never sells your information. However, limited data may be shared with trusted parties to operate our services:

• Payment Providers (bKash/Nagad/Rocket): Only the information strictly necessary to complete a transaction.
• Game Providers (Evolution Gaming, Pragmatic Play): Minimal data required to manage game sessions.
• KYC Verification Service: Identity document details for verification purposes.
• Regulatory Authority: Only necessary information when required by law.
• Cybersecurity Services: Limited technical data used for fraud detection.

AB333 follows the highest industry security standards to protect your data. Below is an overview of our security measures:

• SSL/TLS Encryption: All website and app connections are encrypted with 256-bit SSL.
• Two-Factor Authentication (2FA): OTP verification at login provides an additional layer of security.
• Regular Security Audits: System security is audited by a third party every month.
• Password Hashing: Your password is never stored directly – only an encrypted hash is kept.
• Access Control: AB333 staff can only access the information relevant to their specific role.
• Data Center Security: Our servers are housed in controlled environments with 24/7 monitoring.

However, 100% security on the internet cannot be guaranteed. You should also stay vigilant – use a strong password and never share it with anyone.

Your data is not stored indefinitely. Each type of information has a defined retention period:

Once the designated retention period has ended, AB333 will securely delete or anonymise your data.

The AB333 website and app use cookies to enhance your experience. Cookies are small files stored in your browser.

You can manage or delete cookies through your browser settings. Note that removing essential cookies may limit certain features of the platform.

KYC (Know Your Customer) verification is mandatory for withdrawals and high-value transactions on AB333. This is not just our policy — it is also required under international anti-money laundering laws.

• Documents uploaded for KYC verification (NID/Passport) are stored on encrypted servers.
• This document is accessible only to trained compliance team members, all of whom have signed confidentiality agreements.
• File access is automatically restricted once verification is complete.
• Selfie photos are used solely to match your face with your ID document and for no other purpose.
• KYC documents are never shared with any third party, except where required by a legitimate request from a regulatory authority.

As an AB333 member, you have the following rights regarding your information:

AB333 services are strictly for users aged 18 and above. AB333 does not knowingly collect information from anyone under the age of 18.

• Age verification is carried out at the time of registration.
• Age is verified during the KYC process through date of birth and identity document checks.
• If we become aware of any minor's information, it will be deleted immediately.
• Parents or guardians may request the deletion of their child's data.

AB333 may update this Privacy Policy when necessary. For significant changes, we will notify you at least 7 days in advance.

• Whenever changes are made, the "Last Updated" date at the top of the page will be revised accordingly.
• For major changes, you will be notified by email or in-app notification.
• Continued use of the platform after any changes constitutes acceptance of the updated policy.
• Previous versions are available upon request through our support team.

If you have any questions, concerns, or complaints about this Privacy Policy, please reach out to our privacy team:

AB333 takes every privacy-related complaint seriously. We aim to provide an initial response within 7 business days.